Hello ReadySet Vendor Users,
We're writing to make you aware of changes to how we send you case notifications in our upcoming V11.8 release.
To reduce inbox noise, and based on user feedback, we’re changing how ReadySet sends case notification emails. Beginning Monday, 3 November 2025, vendor users will begin receiving ReadySet daily digests containing all information for new cases and case updates.
Instead of vendor users needing to keep track of every email in their inbox, look out for a daily digest twice per day at 8:00 A.M. ET and 6:00 P.M. E.T. (or 5:00 A.M. and 3:00 P.M. for our Pacific Time users). We'll summarize your updates for the day, including new case invites, case updates, and cancellations.
What's changing?
After Monday, 3 November 2025, vendor users will no longer receive an email for each case update. All case information will be summarized in two emails per day.
What about emergent/trauma cases?
Emergent/trauma case notifications and case updates for cases within 36 hours of start time will continue being sent as soon as possible. No changes are being made to how ReadySet schedules emergent/trauma cases.
What actions do I need to take?
No action is required from our users. Keep an eye out for individual case notifications to cease and Daily Digests to begin on 3 November.
Key Date to Remember
3 November 2025 – individual case notifications cease and Daily Digests begin being sent to vendors.
Thank you for your understanding and support as we continue to enhance our platform to better serve your needs.
If you have any questions or concerns, please don’t hesitate to contact our support team at support@readysetsurgical.com or 1-833-777-8776.
- The ReadySet Team
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article